Enterprise Services Planning: Scaling the Benefits of Kanban

Track: Keynote - David Anderson, Raum: Plenum, 29.06.2015 - 09:30 to 10:30


Kanban has been around for 10 years already. We know it provides direct benefits for service delivery. We know that evolutionary change is a better way to adapt organizations to market uncertainties and changing market conditions. However, Kanban adoption has mostly been inside-out, starting with small teams and in the middle of service delivery workflows. Many Kanban implementations are started locally and provide only local benefits. Kanban was always intended as an end-to-end enterprise solution. Enterprise Services Planning (ESP) is the future of Kanban. ESP is an outside-in approach that looks at strategy, fitness for purpose and alignment of capability with strategy enabling better business results from the use of Kanban as a service delivery method and enabler of evolutionary change. ESP includes guidance on portfolio management, capacity planning, scheduling, forecasting, and risk. ESP is supported by new software tools that facilitate decision making and process improvement helping managers do their jobs by informing them better and making recommendations based on an understanding of business risks. ESP offers AI for your technology business. It's the future for how modern 21st Century businesses will be managed!